1. Who we are
ClickedOn Pty Ltd (ABN 33 150 284 441), trading as ClickedOn, operates the website clickedon.co. In this policy, “we”, “us”, and “our” refer to ClickedOn Pty Ltd.
2. Information we collect
We collect information you provide directly, including your name, email address, phone number, company name, and any message content submitted through our contact forms, newsletter signup, or interactive tools.
We also collect technical information automatically, including your IP address, browser type, device type, pages visited, and referring URL. This data is collected via cookies and similar technologies, subject to your consent preferences.
3. How we use your information
We use your information to respond to enquiries, deliver services, send marketing communications you have opted into, improve our website and services, and comply with legal obligations. We do not sell your personal information to third parties.
4. Cookies and analytics
We use Google Tag Manager and Google Analytics to understand how visitors use our website. These tools use cookies that collect anonymised data. Analytics cookies are only loaded after you provide consent. You can manage your cookie preferences at any time.
5. Third-party services
We use the following third-party services that may process your data: Vercel (website hosting), Resend (transactional email), Google Analytics (website analytics), and Anthropic (AI chat features). Each provider has their own privacy policy and processes data in accordance with their terms.
6. Data retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months. Analytics data is retained for 14 months.
7. Your rights
Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at privacy@clickedon.co.
8. Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our website uses HTTPS encryption for all data transmission.
9. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with an updated revision date.
10. Contact
If you have questions about this privacy policy or how we handle your data, please contact us or email privacy@clickedon.co.